Certain salespeople will sometimes quote a higher price to begin with, which they will then discount over the course of their sales visit. The price you're finally quoted could drop by as much a half or more in an attempt to get you to sign up there and then. From much of the feedback we receive, this seems to be a more common practice in big-name companies.
At Ruislip Windows we want to make the whole experience of buying your new windows and doors a pleasant one. That's why we won't engage in any high pressure sales tactics or dubious sales practices, just to get your job. We give honest, practical advice and a realistic quote without any "signing up" deadlines. And we give you plenty of time to think about it, too. When we visit your home to give you the quote, we won't spend all evening there either. Usually 30-45 minutes is more than adequate.
Replacing windows on your property can change the visual appearance of your home considerably. You should choose a style that matches your property and enhances its looks. It's a good idea to look at properties similar to yours in the area and compare the effect of various replacement window types. It is also a good idea to ensure that you have adequate numbers of opening windows. Fire escape hinges should always be fitted to casement bedroom windows.
Discuss the technological benefits of different window and door systems so that you can get a feel for how knowledgeable and professional the company seems.
A guarantee is not worth the paper it's written on if it's not insurance-backed and the installer goes out of business. Installers who are registered members of a self certification scheme are legally obliged to have insurance policies in place. These are like an insolvency guarantee and only become effective if a company should go out of business.
If a registered business takes a deposit in advance of an installation, they must give some form of deposit indemnity. This could be a trade association deposit indemnity scheme, or credit card protection. A registered business must also give a guarantee or warranty covering the cost of completing rectification work in respect of defects and in the event of ceasing to trade and offer to back this guarantee with an independent insurance policy.