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Fensa and Certass

Competent Person Schemes

FENSA and CERTASS are government-authorised schemes that monitor building regulation compliance for replacement windows and doors. Every Approved Installer, from large national brands to small local companies, such as ourselves, is assessed regularly by these schemes to ensure that our installation standards are continually maintained and comply with the current building regulations. We have been founder members of FENSA since 2002.

LOGO Origin new
LOGO Fensa FS
LOGO Certass
LOGO Residence collection full white backgrd
LOGO Watford Business Partner
LOGO ALUK June25
LOGO ECOSlide new June25
LOGO Rehau
LOGO Smarts
LOGO RWD new short FS

Membership of schemes such as FENSA and CERTASS requires that an installer must be able to provide their customers with:

  • Protection of any deposit taken
  • A guarantee covering the completed installation
  • An insurance policy to cover this guarantee should the contractor cease trading
  • Suitably qualified and assessed site operatives
Watch the video to get a better idea of what FENSA and CERTASS do, and how you as a homeowner benefit from these schemes.

Ruislip Windows’ FENSA registration number is 15058 and our CERTASS registration number is TRR14010.

Once your installation is complete we will register it with either FENSA or CERTASS – we do this on your behalf. You will then receive your certification direct from either FENSA or CERTASS. Keep this in a safe place as you will need to produce it if you ever sell your home.

Your certification certificate demonstrates the following:

  • Confirms compliance with building regulations
  • Shows your installation is energy efficient
  • Ensures it’s registered with the Local Council
  • Verifies your installer’s guarantee is insured
  • Essential when selling the property
  • Proof of a job done right

Both FENSA and CERTASS carry out random inspections on a percentage of an installer’s work to ensure that the installation has been carried out in accordance with required standards.

Want to Know More?

To find out more about FENSA and CERTASS please visit their individual homeowner websites by clicking on the links and don’t forget you can always ask us if you have any questions or concerns about how certification may affect you.

FENSA
CERTASS

What Our Customers Are Saying About Us

Ruislip Windows and Doors Ltd
4.9
Based on 215 reviews
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Doreen Conteh profile pictureDoreen Conteh
18:01 12 Dec 25
I had a porch fitted and changed a ,back door and a few windows. Really pleased with the quality of the work. Excellent professional service from surveyor and office staff as well.
Richard SoundVault profile pictureRichard SoundVault
17:10 05 Dec 25
Always great service. Friendly and on time.
Harriet Low profile pictureHarriet Low
17:38 28 Nov 25
We love our new window and backdoor! It has made such a difference to our home. We always use Ruislip Doors & Windows, & they have never let us down!
Dipesh Mistry profile pictureDipesh Mistry
09:49 21 Nov 25
Great service, would recommend.

The fitters Fernando and Casio were great. Did a great job cleaning up after a quick installation.
Poonam Shah profile picturePoonam Shah
13:17 12 Nov 25
We contacted Ruislip windows and doors to fix a broken window pane at our house. They provided a competitive quote and fixed the pane within a short space of time. They were courteous and provided an excellent level of service. We will be sure to use them when needed again and recommend them to everyone.
Paula Heasman profile picturePaula Heasman
12:05 08 Nov 25
Ruislip Windows replaced my windows throughout my house. They did a fab job and worked really hard each day, not even stopping for lunch. They protected my property from any mess and we're very polite. Would definitely recommend them. Very happy with my windows!
dinesh Chotai profile picturedinesh Chotai
16:04 06 Nov 25
I have not had a chance to visit the property however my tenants are impressed by low sound levels and warmth. I asked the tenants to send me the photos of the new windows are installed. I am very happy with the service we received when me and my daughter visited their showroom/offices in watford. The service was excellent from start to finish. I will definitely use the company again and will recommend to my friends and family.
neil mccabe profile pictureneil mccabe
12:42 06 Nov 25
Pleasure to do business with. Residence R9 windows are top quality and would thoroughly recommend supply and fit by Ruislip W&D's . Fitters were also very experienced, knowledgeable and calm...
Roni Kurian profile pictureRoni Kurian
22:52 03 Nov 25
Thank you so much Ruislip Windows and Doors limited for helping me with my windows..My old windows were in real bad condition and I phoned the company and they helped with the quote and Yakub and his colleague helped to fix the new windows with perfection.. Cleared all the waste stuff from my house and I like to thank John also for the help from start to end.. Keep up the good work
Vic Daltrey profile pictureVic Daltrey
18:34 28 Oct 25
We needed our landing window replaced and Ruislip Windows did a splendid job. The leaded lights were copied and look like the originals. The chap fitting it was polite and caring and left the sight all clean and tidy.
Altogether an impressive result.
Teresa Pedro profile pictureTeresa Pedro
12:41 23 Oct 25
Quick quote, competitively priced and lead time realistic. Extremely happy with the service despite wrong type installed initially but quickly and professionally rectified. John kept me informed and Tom and Mark carried out the work.Both were Cheerful and hardworking. I will certainly recommend this company.
James Winter profile pictureJames Winter
10:25 20 Oct 25
Very painless service. Work was carried out on time and with minimal disruption. The finish is superb and the windows look great. Thank you.
Alan Evans profile pictureAlan Evans
09:47 20 Oct 25
The two man team were wonderful fitting both windows and doors. We couldn’t have been happier with their work and also the way they were in the house. We felt they went above and beyond to make sure everything was right. I would absolutely recommend this company.
Steve profile pictureSteve
14:53 28 Mar 25
We contacted Ruislip Windows about replacing our porch and was pleased to find they could fit new front, side panels and trim and use the original roof and frame. The whole process from Mark visiting to discuss what needed doing to Rob and Ryan fitting the new parts was excellent, all old parts were removed same day and everything was kept clean and tidy. Rob's eye for the finishing details was second to none.
We have used Ruislip Windows before and would recommend them to anyone that asked.
Thank you to everyone we spoke to, we are well pleased with the final item.
Steve and Jenny Welsh
Peter Jones profile picturePeter Jones
15:20 06 Dec 24
The surveyor was very helpful when he came to measure up and advised us on the types of installations available and when we could expect the installation of our doors and windows.
We received a text, within the period advised by the surveyor, asking us when would be a convenient time for the installation.
On the day of the installation the first fitter arrived early in the morning and started removing the old windows and doors. Soon after a second van arrived with the replacement doors and windows and installation commenced. The men worked non stop and completed mid-afternoon. The surrounds of doors and windows were repaired where necessary. The old fittings were removed and all the rubbish swept up and cleared away.
We were shown how the locks and the internal blinds worked.
Overall we are very satisfied with the new doors and windows and the workmanship of the fitters. We would certainly recommend Ruislip Windows and Doors Ltd to anyone.

Our 40 Year Tried & Trusted Process

We’ve been fitting windows, doors, and conservatories for nearly four decades. Our proven process delivers outstanding results time after time, giving customers excellent installations on every project.

Book an Appointment

Schedule your appointment easily by email or phone. Our friendly team will confirm your details and arrange a convenient time for your free quote.

Free Quote

One of our experts will visit your home to measure up and discuss your options. You’ll then receive a clear, no-obligation quotation.

Confirm Date

Once you’re happy to go ahead, we’ll schedule your installation for a date that suits you best, keeping you informed every step of the way.

Job Complete

Our experienced fitters complete every job to the highest standard, leaving your home tidy and your new windows, doors, or conservatory ready to enjoy.

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